ChillMasterX
Multi-door Refrigerator

You can place an order by:
1. Contacting our authorized sales agents
2. Submitting the KHIND Online Subscription From here
3. WhatsApp us at 018-2233389
4. Calling the general hotline 1-800-88-0032

We're ready to assist!

Upon order submission, you will receive a link through WhatsApp to upload your NRIC photos for verification purposes. Upon order confirmation, you will receive a payment link through WhatsApp for your first payment. Once the payment is done, our team will contact you and arrange for installation.

All Rent-To-Own orders are subjected to credit assessment and approval process at the sole and absolute discretion of KHIND.  The common reason for rejection could be a low credit score.

An early termination fee will be charged to the subscriber if the termination of the agreement is exercised by the subscriber before the expiry of the obligation period.  The early termination fee is calculated based on the balance of the subscription month(s).

We accept debit cards or credit cards.

Upon subscription confirmation, an auto deduction will be applied to your registered debit card or credit card in this subscription plan. The auto deduction will happen on the first day of the month. Kindly contact us if the payment fails.

You may contact us through WhatsApp 018-2233389 to request the change of payment details. A payment details update link will be sent to your WhatsApp and allow you to change the payment details.

Upon full rental payment based on your subscription plan, the ownership of the appliance will be automatically transferred to you promptly with no additional charge.

Upon confirmation of order, you will be charged one month of payment and subsequent payments will be charged on the first day of the month until you complete the tenure of your subscription plan.

Once the order is confirmed, you will receive a call from our RTO team to confirm your delivery and installation date.

It will take around 1 hour to install the product. It also depends on your intended placement and location of your building (landed/apartment/condominium/lift availability/staircase availability).

We deliver to most parts of Malaysia. Please note the following coverage areas and expected delivery times.
Klang Valley (Selangor, WP Kuala Lumpur, Putrajaya) = 3-5 working days
West Malaysia = 7 working days
East Malaysia (Road accessible locations only) = 14-21 working days

No, we do not provide this service. Our customer service specialist will deliver the products to your doorstep and have them installed for you to ensure the product is in perfect working condition.

We will provide KHIND Care Plan (KCP) service once every 12 months for our 36-month plan. Our service team will contact you for the KCP service appointment.

For Rent-To-Own products, the Washer Dryer and Heat Pump Dryer have 3 years of general warranty, while the Top Load Washer has 4 years of general warranty. All products have 10 years of motor warranty.

The Subscriber is entitled to one relocation per year, free of charge, for the duration of the general warranty period. The one-time free relocation is strictly subject to KHIND sole discretion and management approval. Relocation service offered by KHIND only covers within Peninsular Malaysia, or within Sabah, or within Sarawak.

If your product is faulty or having problems, please reach us via WhatsApp 018-2233389 or call the general hotline 1-800-88-0032. Kindly take note that the product inspection time and reparation time will be based on the product's condition.

If you wish to see the product before buying, you may visit our KHIND Customer Service Centre at Bukit Jelutong, Shah Alam, Selangor.

‍Our Location
‍No. 2, Jalan Astaka U8/82, Bukit Jelutong, 40150 Shah Alam, Selangor Darul Ehsan, Malaysia.

‍Hotline
‍1800-88-003203-7839 2090/2091/2092

‍Business Operation Time
‍Monday - Friday: 8.30am - 6.00pm (Except for Public Holidays)
Lunch Break: 1.00pm - 2.00pm